With increased activity in our IT Service Management practice, we are pleased to announce the appointment of Shelley Hood as practice lead.
Shelley started her IT career developing bond trading and banking applications for Canada's financial sector. Since then her career as an IT consultant has served a broad range of clients providing expertise across the technology spectrum. Her industry expertise extends from financial services to manufacturing, publishing and utilities in both the public and private sectors. She works with enterprise executives to design IT strategies that provide business results. She is equally successful working with back office and application teams to implement the processes and solutions to execute on those strategies. Shelley excels at balancing the often divergent perspectives of technology, end-users and business sponsors.
She was managing partner at one Canada's top independent consultancy firms, serving clients across North America.. Clients included Ford Motor Co, Motorola, Farm Credit Canada, Norwalk Furniture and Primedia.
Shelley has a Masters of Business Administration (MBA) from the University of Toronto, is a Charter Information Technology Professional (CITP) and currently working toward a Doctorate of Business Administration (DBA) at Reading University.